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The Company
ISA Consulting is an IT company offering end-to-end solutions in Digital Transformation, Digital Consulting and Business Process Services - supporting all Tech Stacks. Collectively we service a multitude of clients across industries and company verticals. We are a culmination of some of the brightest Full Stack Developers, Data Engineers, Architects, Project Managers, Quality Analysts, Strategists, spanning across multiple time zones.
Job Summary
We are seeking a Senior Infrastructure Engineer, to help us develop our SaaS infrastructure capabilities. This person will assist us in building the next generation of our multi-tenant, scalable infrastructure. If you don’t know it “all,” you won’t be alone! We are seeking generalists that can bring experience and diverse knowledge to our team, not just hyper-focused specialists. In this role, you will ensure the reliability, availability, and performance of systems and services by implementing monitoring, incident response, and post-incident analysis and much more.
Responsibilities & Duties
- Ensuring the reliability, availability, and performance of systems and services by implementing monitoring, incident response, and post-incident analysis.
- Collaborating with development and operations teams to design, implement, and maintain scalable infrastructure and services that meet performance and capacity requirements.
- Developing and maintaining automation tools, scripts, and frameworks to streamline operational tasks, deployment processes, and monitoring systems.
- Responding to and resolving incidents, performing root cause analysis, and implementing preventive measures to minimize the impact of future incidents.
- Setting up and maintaining monitoring and alerting systems to detect and respond to performance issues, anomalies, and service disruptions.
- Identifying performance bottlenecks, conducting performance tests, and implementing optimizations to improve system performance and efficiency.
- Analyzing usage patterns, forecasting resource requirements, and collaborating with teams to ensure adequate capacity for current and future needs.
- Implementing and maintaining security measures, vulnerability management, and compliance requirements to protect systems and data.
- Collaborating with cross-functional teams, including developers, operations, and other stakeholders, to promote a culture of reliability and effective communication.
- Creating and maintaining documentation, runbooks, and knowledge base articles to ensure the availability of up-to-date information for troubleshooting and incident response.
- Identifying areas for improvement, conducting post-incident reviews, and driving initiatives to enhance system reliability, performance, and operational efficiency.
Requirements and Skills
- Good writing and communication skills.
- Instinctive understanding of networking and fundamental computer science concepts.
- An eagerness to learn, explore and introduce new technologies.
- Driven to build modern systems that are scalable, flexible, and elastic.
Education & Experience
- 5 – 8 years of experience with infrastructure automation on a DevOps/ DevSecOps Team.
- BS or MS in Computer Science, or equivalent coursework.
- Experience with container templatization/orchestration frameworks such as Helm, ArgoCD, etc.
- Experience with CI/CD tools such as GitHub Actions.
- Experience maintaining and developing production Infrastructure as Code deployments.
- Experience in a scripting language, preferably Python, but Ruby or Bash also work. Experience with Linux and Windows architectures.
- Experience working with AWS.
- Experience deploying and maintaining Kubernetes clusters.
- Experience with version control systems like Git.
Hiring Policy
This job description may evolve over time. ISA Consulting is dedicated to diversity and inclusion, ensuring a fair workplace for all, regardless of race, color, religion, gender, national origin, age, disability, or any other protected status.
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