Dispatcher
American Trucking Group
** We are ALWAYS hiring **
Join Our Team as a Dispatcher
American Trucking Group is a prominent leader in the freight transportation industry, headquartered in Chicago USA, with offices in Kosovo as well. Specializing in intermodal transportation, we are steadfast in our commitment to providing unparalleled service ensuring the timely and efficient transport of goods nationwide. Our team is our greatest asset, and we strive to cultivate a work environment that encourages growth, collaboration, and professional development.
Responsibilities:
- Coordinate and manage the scheduling of freight deliveries.
- Communicate effectively with drivers to ensure timely pickups and deliveries.
- Monitor and track shipments, providing updates to customers as needed.
- Handle any issues or emergencies that arise during transit.
- Maintain accurate records of all dispatch activities.
- Collaborate with other team members to optimize route efficiency and customer satisfaction.
Requirements:
- Proven experience as a dispatcher or in a relevant position.
- Ability to provide excellent customer service, handle inquiries and prioritize effectively.
- Proficiency in English.
- Ability to work during US working hours.
What We Offer:
- A structured and supportive work environment.
- Health insurance is fully covered by us.
- Opportunities for professional growth and career advancement